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Perhaps you'll learn more about me as you read my blog. For anyone who translates my blog using the translator facility, don't forget if you wish to read the comments in your own language to click on the title of the post down the left hand side otherwise they will remain in english. Also I assume that the translation is accurate but I don't know, so please allow for errors.

Sunday, May 06, 2012

Well, That Was A Surprise...

Plusnet is the new ISP company I have gone with and my line is supposed to go live on May 8th but there is a slight hiccup in that my previous company sent out an automatated notification telling me they will be taking a payment on the same date. Plusnet could not help at present but thought it is probably just the last e-mail Madasafish were sending out and the switchover will go ok.

I contacted Madasafish today and they don't have any notification that I have switched suppliers and that the new ISP takes over on that date so I have been told to contact over the next day or two.

I had heard that both companies are connected and are partners(sister companies)but when I phoned today the same greetings tape was played with the options to press except where Plusnet is mentioned Madasafish had been substituted and the person answering had a Yorkshire accent so they are using the same call centre staff and its the same call centre for both.

I have found out the offer I have managed to obtain that has saved me so much money was a limited offer so I did well to take it up when I did.

I have heard(don't know if its true that BT own Plusnet)

Oh well, not long to go now...

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